First, the basics: African
Americans represent 13% of the U.S. population. Their buying power
in 2004 was $723 billion1. By 2009, that figure is projected
to reach $965 billion1, when African Americans will account for
62% of the combined spending power of African Americans, Asians
and Hispanic Americans. This means that African American consumers
will account for almost nine cents out of every dollar that is
spent in the U.S.
Furthermore, retiring the old stereotypes of the African American market as low
income is long overdue. As far back as Census 2000, 19.3% of African American
adults had earned a bachelor degree or higher. That significant increase from
the 11.9% who held advanced degrees in 1992, and is virtually in line with the
general market 21.9%. And African American households with annual incomes that
exceed $75,000 now stand at 14%, comparable to the Hispanic market at 15%. (The
percentage for the general market stands at 28%.)
Even with the significant spending power of this ethnic market, some marketers
do not understand why they need to address African American consumers directly.
The simple fact is African Americans are not a darker version of white Americans.
And as a result, general marketing efforts are often inadequate in reaching and
motivating them.
A specific example: Financial planning services typically appeal to consumers
on the basis of their expertise in retirement planning. But if you lead with
a message of retirement planning when talking to African Americans, you are delivering
a sub-optimal message. Research indicates that African Americans’ number
one planning concern is not retirement planning but financing children’s
and grandchildren’s education. With deeper understanding, you will understand
why. African Americans believe strongly in improving quality of life for the
next generation. Historically, the way to do this is through education, something
that was kept from Blacks at one time by law and later through segregation. Couple
this high value placed on education with the fact that life expectancy among
Blacks is lower than that of whites, and it’s easy to see why financing
children’s education is a more compelling selling proposition.
But the fact is general market agencies can rarely identify such important strategic
issues for their clients. The lack of diversity in the advertising industry itself
is quite telling. Without the in-house resources to create relevant and compelling
communications to African Americans, many general market advertising agencies
rely on ethnic casting for their multicultural efforts – an approach that
often rings false for many African Americans. In the current example, casting
cannot give retirement planning the immediacy and relevance that financing education
holds for these consumers. Casting without insight does not make for compelling
advertising.
Appealing to the African American market has taken on increasing strategic importance
in recent years. With the increasing numbers and wealth of African American consumers,
the nature of market leadership and what it takes to be a market leader is changing.
In short, it is becoming nearly impossible to maintain market leadership without
directly addressing African American consumers in a consistent and meaningful
way.
The best marketers understand that maximizing their sales and share of market
among African Americans requires a sophisticated mix of marketing communications,
including advertising, direct marketing, event sponsorship, targeted public relations
and product placement. And in doing so, they do not treat African Americans as
a monolithic whole.
That’s what our unique Urban Majority advertising and marketing approach
is all about. At Prime Access, we offer our clients bottom-line results through
an effective and efficient mix of marketing communications that works synergistically
with general marketing efforts. That’s why so many Fortune 100 companies
turn to us for their diverse marketing needs. Maximize your share of the African
American market. Call us.
1 Selig Center for Economic Growth
Howard Buford
President & CEO
Contact information:
Prime Access, Inc.
345 Seventh Avenue
New York, NY 10001
Ph. 212-868-6800
Fx. 212-868-9495
howard.buford@primeaccess.net
www.primeaccess.net